Cookie policy

Small footprint. Clear purpose.

Caseflow uses limited cookies and browser storage for authentication, security, preferences, and essential platform behavior.

01

Purpose

  • Maintain authenticated sessions
  • Support account security
  • Remember workspace preferences
  • Enable core platform functionality
02

Authentication

  • Trusted identity-provider cookies
  • Secure sign-in continuity
  • Session state between requests
  • Required access controls
03

Preferences

  • Appearance settings
  • Workspace display preferences
  • Usability improvements
  • Limited browser storage
04

What we do not use

  • No advertising cookies
  • No behavioral advertising profiles
  • No third-party ad networks
  • No sale of browsing data
05

Your controls

  • Review cookies in browser settings
  • Remove stored cookies
  • Block cookies when desired
  • Understand that required features may stop working
06

Questions

  • Ask about required storage
  • Report unexpected behavior
  • Review the privacy policy
  • Submit a private in-app support ticket

Related policy

See the broader data picture.

The privacy policy explains what Caseflow collects, avoids, and uses to operate the service.